Privacy Policy

1. Information We Collect

a. Information You Provide

We collect information you share with us directly, such as:

• Name
• Mobile number
• Email address
• Delivery address
• Payment details (we do NOT store full card information; payments are processed through secure gateways)
• Feedback, support requests, or communication with our team

b. Automatically Collected Information

When you use our Platform, we may collect:

• Device information (model, operating system, browser type)
• IP address
• Location (approximate, based on IP or permissions)
• Usage data (pages viewed, time spent, interactions)
• Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

• Process and deliver your orders
• Provide customer support
• Improve our products, services, and platform performance
• Personalize your experience
• Send order updates, alerts, or promotional offers (only if you opt-in)
• Prevent fraud, ensure security, and comply with legal obligations

3. Sharing of Information

We do not sell or rent your personal data.

We may share information with:

• Delivery partners to deliver your orders
• Payment gateways to process secure payments
• Service providers who help with analytics, SMS/email notifications, or platform operations
• Legal authorities if required by law or to protect rights, safety, or property

4. Cookies & Tracking Technologies

We use cookies and similar tools to:

• Enable site functionality
• Remember your preferences
• Improve user experience
• Analyse usage patterns

You may choose to disable cookies in your browser settings, but some features may not work properly.

5. Data Security

We implement multiple security measures to protect your personal data, including:

• Encrypted connections (HTTPS)
• Secure payment processing
• Restricted internal access
• Regular security checks

6. Data Retention

We retain your information only as long as needed for:

• Fulfilling orders
• Providing customer support
• Meeting legal or regulatory requirements

You may request deletion of your data anytime (see Section 9).

7. Children’s Privacy

Our services are not intended for individuals under 18. We do not knowingly collect data from minors.

8. Third-Party Links

Our Platform may contain links to external websites or apps. We are not responsible for their privacy practices or content.

9. Your Rights

Depending on applicable laws, you may request:

• Access to your personal data
• Correction of inaccurate information
• Deletion of your data
• Opt-out of promotional communications

To exercise these rights, contact us using the details below.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised "Last Updated" date.

Continued use of the Platform indicates acceptance of the updated policy.

11. Contact Us

For questions, concerns, or privacy-related requests, please contact: