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Cancellation & Refund Policy - Fremeazo

Cancellation, Refund & Order Issues

Fremeazo

Cancellation

Orders can be cancelled only until the order is packed. Once an order has been packed, it cannot be cancelled as the products are prepared specifically for the order.

Refund

For eligible cancellations made before packing, the refund will be processed to the original payment method. Refund timelines may vary depending on the payment provider.

Order Issues

If you receive an incorrect, damaged, or quality-compromised product, please contact us promptly after delivery. We will review the issue and provide an appropriate resolution, which may include a replacement or refund where applicable.

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